1. What are the benefits of implementing ISO 9001?
ISO 9001 provides a framework for a quality management system that can help organizations improve customer satisfaction, increase efficiency, reduce costs, improve business performance and manage business risks, encourage internal communication and raise morale, attract investment and enhance reputation and lastly, elevate business with a competitive advantage.

 

2. Can ISO 9001 certification help my organization win new business?

Yes, ISO 9001 certification can be a valuable marketing tool for organizations looking to win new business. Many customers require their suppliers to be certified to ISO 9001, and certification can demonstrate your organization's commitment to quality and customer satisfaction.

3. How do I implement ISO 9001 in my organization?
To implement ISO 9001, you need to establish a quality management system that meets the requirements of the standard. This involves identifying and documenting processes, defining roles and responsibilities, and implementing procedures to ensure compliance.

4. What is a gap assessment for ISO 9001?
A gap assessment is a tool used to identify areas where an organization's current quality management system does not meet the requirements of ISO 9001. This assessment can help organizations prioritize areas for improvement and develop an action plan to address any gaps.

5. What is an internal audit for ISO 9001?
An internal audit is a process where an organization evaluates its own quality management system to ensure it is meeting the requirements of ISO 9001. This audit is conducted by trained auditors and can help organizations identify areas for improvement and any non-conformities that need to be addressed.

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6. How often should my organization conduct internal audits for ISO 9001?
ISO 9001 requires organizations to conduct internal audits at planned intervals to ensure the quality management system is effective and meeting the requirements of the standard. The frequency of these audits will depend on the size and complexity of the organization.

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7. How long does the ISO certification process take?
The duration of the ISO certification process depends on various factors such as the size of the organization, the complexity of the processes, and the readiness of the organization. Typically, it takes around 3 to 6 months to complete the certification process, but we have seen organizations obtained the certification within 2 months.

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8. What is the ISO 9001 Audit Cycle?

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9. How much does ISO consulting cost?
The cost of ISO consulting services varies depending on the scope of work, the size of the organization, and the level of expertise required. At Kadduh Management Consulting, we aim to win your business and so we work on a fair quote that will make you happy and meet your budget.

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10. What industries does Kadduh Management Consulting serve?
We serve a wide range of industries including manufacturing, healthcare, construction, food and beverage, transportation, and many more. Our team of experts has extensive experience in various industries and can provide tailored solutions to meet your specific needs.

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11. What are the stages of ISO 9001 certification audit and what does it include?

The ISO 9001 Certification audit consists of Stage I and Stage II.

- Stage I is a "document review" and entails of a review of organization's quality management system (QMS) documentation including Quality Policy, Quality Objectives, Procedures and Work Instructions, Records and Documents. Stage I internal audit's purpose is to verify that the documentation meets the requirements of ISO 9001; is up to date and approved; is communicated and understood by relevant personnel and to identify gaps or inconsistencies in documentation.

- Stage 2 is an "on-site audit" and entails of a thorough examination of organization's quality management system (QMS) in practice including conducting interviews with personnel at various level to verify understanding and implementation of QMS procedures, verifying compliance with procedures and work instructions, and assessing competence and training.

12. What happens if my organization fails a re-certification audit for ISO 9001?

If your organization fails a re-certification audit for ISO 9001, you will need to address any non-conformities identified during the audit and undergo a new certification audit. It is important to address any issues promptly to maintain your certification. At Kadduh Management Consulting, we assure your success in the recertification and provide you an ongoing support to maintain an effective QMS.

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